Responsible Gaming – SpinMills

Version 2.1 – Published 15 January 2022
Last updated: 05 September 2024

Our commitment

Gambling should be entertainment. For some people it can cause harm. This page explains risks, self-help steps and what we can do together to keep play in control. It forms part of our Terms & Conditions.

Operator. SpinMills is operated by Fortuna Games N.V., Dr. H. Fergusonweg 1, Curaçao (Reg. 162413), licensed by the Curaçao Gaming Control Board since 08/Jul/2024. Deltaprime Limited (HE 444864), Angelou Terzaki 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus, acts as Paying Agent and EEA Representative.

Interpretation & Definitions

“Service” means the Website. “Website” means spin-mills.com. “You” means the person or legal entity using the Service.

Safer gambling: what you can do

• Set a personal deposit limit. Only play with money you can afford to lose.
• Don’t chase losses. Play for fun, not income.
• Use a time limit. Balance play with other activities.
• Avoid risky moments. Don’t play when stressed, tired or under the influence.
• Take breaks. Step away if focus drops.
• One account only. Keeps time and spend easier to track.
• Tip: Where available, use account tools (e.g., deposit or session limits, cooldowns) or ask Support to help you enable them.

Information & independent help

• Self-test: “Do I have a gambling problem?” – begambleaware.org (self-assessment).
• Safer gambling guidance: begambleaware.org (education & advice).
• We will not share your details with anyone without your consent, unless required by law.

Self-exclusion

If you’re struggling or simply need a clean break, you may self-exclude from all SpinMills gambling services for 6 months to 5 years.

• Self-exclusion is irrevocable for the chosen period.
• Creating new accounts during exclusion is prohibited and may lead to a permanent ban of the original account.
• Contact Customer Support to start the process and receive next steps.

Protection of minors (Under-18s)

You must be 18+ (or higher where required) to use the Service. Keep login details secure and devices out of reach of minors. Parents/guardians can use reputable internet filters to block inappropriate content. We take steps to detect and prevent underage access and delete any data submitted by minors.

Contact

Our Customer Support team is available at [email protected] to discuss limits, cooldowns and self-exclusion options, or to point you to independent support services.

Legal note

We may update this page; changes take effect on posting. Responsible Gaming is for guidance only and does not replace professional advice.

Reminder: Gambling carries risk. Please play responsibly.