SpinMills – Privacy Policy
Version 2.1 – Published 15 January 2022
1. Privacy
This Privacy Policy explains what we collect when you use SpinMills services, why we collect it, and how we use and protect it. It forms part of our Terms & Conditions.
Operator: SpinMills is operated by Fortuna Games N.V., Dr. H. Fergusonweg 1, Curaçao (Reg. 162413) and licensed by the Curaçao Gaming Control Board since 08/Jul/2024. Deltaprime Limited (HE 444864), Angelou Terzaki 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus, acts as Paying Agent and EEA Representative.
We may update this Policy; changes take effect upon posting. Please review periodically.
2. Information we collect
Personal Information may include name, date of birth, address, email, phone, identity and payment data, transaction history, usage preferences and feedback. We also log technical/traffic data (IP, timestamps, pages viewed, language, crash reports, browser type). Data may be stored on servers in Curaçao and other locations. We do not collect Personal Information without your knowledge.
3. How we collect & process
We collect data you provide directly (account, gameplay, support) and automatically (logs, cookies). We may receive data from vendors, payment processors and service providers who support KYC, payments, tech, and account operations. Third parties access data only as permitted by this Policy and are required to protect your privacy.
4. How we use data
We use data to deliver services, provide support, run security and identity checks, process payments, operate promotions, meet legal/business needs and improve products.
With your permissions and where lawful, we may send product and partner offers. Surveys/contests are voluntary. Accepting a prize may allow us to use your name for promotional purposes where lawful.
5. Disclosures we may make
We may disclose data as required by law, to protect rights/safety, or to investigate fraud, payment abuse, cheating or money-laundering (which may include sharing identity details with gaming sites, banks, card schemes, agencies and authorities). For addiction-prevention research, data may be anonymised and shared with relevant institutions.
6. Your choices & rights
You can opt out of promotional communications via account settings or by contacting Customer Service.
You may request to access/confirm, update/correct your data or restrict marketing. We may retain data where required by law.
7. Cookies & similar tech
We use cookies, including session, persistent and analytical cookies, plus Local Shared Objects (“flash cookies”), to keep the site secure, remember preferences, analyse usage and show relevant ads.
You can accept/decline cookies in your browser (and manage Flash settings in the Adobe Settings Manager). Blocking cookies may limit functionality.
8. Payment processors
To enable real-money play, we use third-party electronic payment systems. By using the services, you consent to processing of data necessary to complete transactions, which may involve cross-border transfers. We require processors to protect your data.
9. Security reviews
We may conduct security reviews to validate registration data, service use and transactions for compliance with our Terms and applicable law. Reviews may include checks against third-party databases and, where lawful, credit reports. You agree to provide requested documents.
10. Security of information
We use industry-standard encryption, firewalls and access controls. Personal data you submit is stored in protected systems, and we require our subsidiaries, agents and suppliers to adopt appropriate safeguards.
11. Protection of minors
Services are for 18+ (or higher where required). We take steps to detect and block attempted access by minors and to purge any data submitted by them.
12. International transfers
Personal data may be processed in countries where we or our affiliates/suppliers/agents operate, including outside your country and outside the EEA. We take steps to ensure recipients follow our privacy standards.
13. Third-party practices
Our Policy does not cover third-party sites/programs that link to/from our services or manage affiliate programs independently. Their policies govern their collection and use.
14. Legal disclaimer
Services are provided “as is” / “as available.” We are not responsible for events beyond our control. Given evolving technology, we do not guarantee error-free privacy performance and are not liable for indirect, incidental, consequential or punitive damages related to personal data use or disclosure.
15. Consent
Using our services means you agree to this Privacy Policy (which supersedes prior versions) and to updates posted on our platforms. Under GDPR Article 77, you may lodge a complaint with a supervisory authority (e.g., in your habitual residence, workplace or place of alleged infringement).
16. Other websites
Our site may link to external sites outside our control. Their operators may collect and use your information under their own privacy policies. We are not responsible for those sites or errors therein.
17. Netgame titles restriction
When playing casino slots developed by Netgame, participation is not allowed for residents of: USA, Netherlands, France, United Kingdom, Australia, Spain, Dutch West Indies, Aruba, Bonaire, Saba, Statia, Dutch St Martin and Curaçao.
